Privacy Policy

Last updated: 8 July 2026

This Privacy Policy explains how VesselNord Wellness LLC ("we", "us", "our") collects, uses, discloses and protects personal data when you visit this website, contact us, or place an order for CardioX. We are committed to processing your data lawfully, fairly and transparently.

1. Who we are

The data controller is VesselNord Wellness LLC, 114 Lakeview Terrace, Suite 5, Burlington, VT 05401, United States. For any privacy question you can reach us at info@spinalskeleton.shop.

2. What data we collect

We may collect: (a) contact and order details you provide, such as your name, phone number, email address and message; (b) technical data such as IP address, device and browser type; and (c) usage data about how you interact with the site. We do not intentionally collect special-category data, and we ask you not to send it to us.

3. How and why we use your data

We use your data to respond to enquiries, process and confirm orders, arrange delivery, provide customer support, maintain the security of the site, meet legal obligations and - with your consent - to measure and improve our advertising and analytics.

4. Legal bases for processing

Where applicable data-protection law such as the GDPR applies, we rely on the following legal bases under Article 6: performance of a contract (to process your order); your consent (for analytics and advertising cookies, which you may withdraw at any time); our legitimate interests (to run and secure the site); and compliance with legal obligations.

5. Google services

This site uses Google services. Google Ads and Remarketing may be used to show relevant ads; Google Analytics helps us understand site usage; and Google Maps displays our location on the contact page. These tools may set cookies and process data only in line with your consent choices, which we manage using Google Consent Mode. Google may process data outside your country as an independent controller or processor depending on the service.

6. Cookies and consent

We use a consent banner and Google Consent Mode v2. Advertising and analytics storage default to "denied" until you accept. You can change your choices at any time via the cookie settings. See our Cookie Policy for details.

7. Sharing your data

We share data only with service providers that help us operate - such as hosting, delivery, payment-on-delivery logistics, and the Google services described above - under appropriate contractual safeguards, and where required by law.

8. International transfers

Some providers may process data outside your country. Where this happens, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to protect your data.

9. Data retention

We keep personal data only for as long as necessary for the purposes described above, to comply with legal, tax and accounting requirements, and to resolve disputes. When no longer needed, data is securely deleted or anonymised.

10. Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict processing of your data, to object to processing, to data portability, and to withdraw consent. To exercise these rights, contact us at info@spinalskeleton.shop.

11. Complaints and supervisory authority

If you believe we have not handled your data properly, you have the right to lodge a complaint. In the United States, you may contact the Federal Trade Commission (FTC). If you are in the EU/EEA, you may contact your local data-protection authority. We would appreciate the chance to address your concerns first.

12. Security

We use appropriate technical and organisational measures, including HTTPS, to protect personal data against unauthorised access, loss or misuse.

13. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top reflects the latest version.

14. Contact

Questions about this policy can be sent to info@spinalskeleton.shop or by post to the address above.